AGE VERIFICATION

ARE YOU OF LEGAL SMOKING AGE? THE PRODUCTS ON THIS WEBSITE ARE INTENDED FOR ADULTS ONLY. By clicking through and going to mistcup.com you agree that you are at least 21 years old or the legal minimum age required to purchase tobacco products in your jurisdiction. When you check out on mistcup.com you agree to go through an age verification process that will confirm your age, address, and identity via a public database and our internal specialists. You agree that you will not resell any product(s) you purchase from www.mistcup.com, and you understand that you are strictly prohibited from distributing any product(s) you purchase from www.mistcup.com to any person under the minimum legal smoking age.

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SHIPPING POLICY

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 1 business days of the order being placed. Shipment will arrive in between 7-12 business days after the shipment date, depending on the availability of the carrier provider and location.  We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

What are your shipping rates?

We have a fixed shipping rate of $2.99 USD to all destinations worldwide.

Which countries do you ship to?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via [email protected]How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via  to request for such changes.

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.

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